RE: Fallas DMS

&lt;meta content=&quot;text/html; charset=utf-8&quot; /&gt;  &lt;div style=&quot;font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);&quot;&gt; &lt;b&gt;OT 3-01&lt;/b&gt;&lt;/div&gt; &lt;div style=&quot;font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);&quot;&gt; &lt;br /&gt; &lt;/div&gt; &lt;div style=&quot;font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);&quot;&gt; Esta OT tiene servicios externos pendientes por Comprar, entonces realizar proceso de compra.&lt;/div&gt; &lt;div style=&quot;font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);&quot;&gt; A qui&eacute;n le llega la alerta por favor que realice el proceso de compra. Si el servicio externo sigue pendiente de compra no les va a dejar finalizar la OT porque existen pendientes.&lt;/div&gt; &lt;div style=&quot;font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);&quot;&gt; Esta OT tiene repuestos que est&aacute;n OK, no tiene mano de obra y tiene el servicio externo que est&aacute; pendiente de comprar, por eso no les deja finalizar.&lt;/div&gt; &lt;div style=&quot;font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);&quot;&gt; &lt;br /&gt; &lt;/div&gt; &lt;div style=&quot;font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);&quot;&gt; &lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=1904&amp;tickets_id=2180&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-6132455d9cdcc3.34051131&quot; width=&quot;697&quot; src=&quot;/glpi/front/document.send.php?docid=1904&amp;tickets_id=2180&quot; /&gt;&lt;/a&gt;&lt;/p&gt;&lt;br /&gt; &lt;/div&gt; &lt;div id=&quot;appendonsend&quot;&gt;&lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; &lt;br /&gt; &lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; Saludos,&lt;/div&gt; &lt;div dir=&quot;ltr&quot; style=&quot;mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;direction:ltr;&quot;&gt;&lt;table cellpadding=&quot;0&quot; border=&quot;0&quot; style=&quot;width:100%; border-spacing: 0px;&quot;&gt;&lt;tr style=&quot;font-size:0;&quot;&gt;&lt;td align=&quot;left&quot; style=&quot;vertical-align:top;&quot;&gt;&lt;table cellpadding=&quot;0&quot; border=&quot;0&quot; style=&quot;font-size:0; border-spacing: 0px;&quot;&gt;&lt;tr style=&quot;font-size:0;&quot;&gt;&lt;td align=&quot;left&quot; style=&quot;padding:0;vertical-align:top;&quot;&gt;&lt;table cellpadding=&quot;0&quot; border=&quot;0&quot; style=&quot;font-size:0;color:#D22530;font-style:normal;font-weight:700;white-space:nowrap; border-spacing: 0px;&quot;&gt;&lt;tr style=&quot;font-size:12.67px;&quot;&gt;&lt;td align=&quot;left&quot; style=&quot;vertical-align:top;font-family:Tahoma;&quot;&gt;Nidia&nbsp;Johanna&lt;span style=&quot;font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;&quot;&gt;​&lt;/span&gt;&nbsp;Leal&nbsp;Verjel&lt;/td&gt;&lt;/tr&gt;&lt;tr style=&quot;font-size:12px;color:#5E5454;font-weight:400;&quot;&gt;&lt;td align=&quot;left&quot; style=&quot;vertical-align:top;font-family:Tahoma;&quot;&gt;Lead&nbsp;Consultant&nbsp;|&nbsp;SAP&nbsp;Business&nbsp;One&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style=&quot;font-size:12px;color:#5E5454;font-style:normal;font-weight:400;white-space:nowrap;&quot;&gt;&lt;td align=&quot;left&quot; style=&quot;padding:13px 0 0;vertical-align:top;font-family:Tahoma;&quot;&gt;H&amp;CO&nbsp;Global&nbsp;Advisors&lt;span style=&quot;color:#585858;&quot;&gt;&lt;br /&gt;&lt;span style=&quot;background-color:#FFFFFF;&quot;&gt;50&nbsp;north&nbsp;of&nbsp;Purdy&nbsp;Motor,&nbsp;Paseo&nbsp;Col&oacute;n&lt;br /&gt;​San&nbsp;Jos&eacute;,&nbsp;Costa&nbsp;Rica&lt;/span&gt;&lt;/span&gt;&lt;br /&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style=&quot;font-size:0;&quot;&gt;&lt;td align=&quot;left&quot; 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style=&quot;vertical-align:top;font-family:Tahoma;&quot;&gt;English&nbsp;|&nbsp;Espa&ntilde;ol&nbsp;|&nbsp;Portugu&ecirc;s&nbsp;|&nbsp;Fran&ccedil;ais&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style=&quot;font-size:0;line-height:normal;&quot;&gt;&lt;td align=&quot;left&quot; style=&quot;padding:13px 0 0;vertical-align:top;&quot;&gt;&lt;a href=&quot;https://www.forbes.com/best-tax-firms/#2004e9aa24bd&quot; target=&quot;_blank&quot; style=&quot;text-decoration:none;&quot;&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=1902&amp;tickets_id=2180&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-6132248d734342.47607816&quot; width=&quot;75&quot; src=&quot;/glpi/front/document.send.php?docid=1902&amp;tickets_id=2180&quot; /&gt;&lt;/a&gt;&lt;/p&gt;&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr style=&quot;font-size:0;line-height:normal;&quot;&gt;&lt;td align=&quot;left&quot; style=&quot;padding:20px 0 0;vertical-align:top;&quot;&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=1903&amp;tickets_id=2180&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-61324305e702a6.15586213&quot; width=&quot;698&quot; src=&quot;/glpi/front/document.send.php?docid=1903&amp;tickets_id=2180&quot; /&gt;&lt;/a&gt;&lt;/p&gt;&lt;br /&gt; &lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt; &lt;div id=&quot;x_appendonsend&quot;&gt;&lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; &lt;br /&gt; &lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; Saludos,&lt;/div&gt; &lt;hr tabindex=&quot;-1&quot; style=&quot;display:inline-block; width:98%&quot; /&gt; &lt;div id=&quot;x_divRplyFwdMsg&quot; dir=&quot;ltr&quot;&gt;&lt;span style=&quot;font-size:11pt; color: #000000; font-family: Calibri, sans-serif;&quot;&gt;&lt;b&gt;De:&lt;/b&gt; Nidia Johanna Leal Verjel &amp;lt;nleal@hcoadvisors.com&amp;gt;&lt;br /&gt; &lt;b&gt;Enviado:&lt;/b&gt; viernes, 3 de septiembre de 2021 9:38&lt;br /&gt; &lt;b&gt;Para:&lt;/b&gt; Catherine Hern&aacute;ndez Bedoya &amp;lt;catherine.hernandez@arintia.com&amp;gt;; Mesa de Ayuda TI &amp;lt;soporteti@arintia.com&amp;gt;; Jesus Soto Elizondo &amp;lt;jsoto@hcoadvisors.com&amp;gt;&lt;br /&gt; &lt;b&gt;Cc:&lt;/b&gt; Edgar Ariza Rodr&iacute;guez &amp;lt;edgar.ariza@arintia.com&amp;gt;; Cristhian Camilo Osorio Casta&ntilde;eda &amp;lt;cristhian.osorio@arintia.com&amp;gt;&lt;br /&gt; &lt;b&gt;Asunto:&lt;/b&gt; RE: Fallas DMS &lt;/span&gt; &lt;div&gt;&nbsp;&lt;/div&gt; &lt;/div&gt; &lt;div dir=&quot;ltr&quot;&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; Hola &lt;a id=&quot;OWAAM674212&quot; class=&quot;x_x_J9Y1oNF3ZpoR5LC3M2PHm x_x_mention x_x_ms-bgc-nlr x_x_ms-fcl-b&quot; href=&quot;mailto:catherine.hernandez@arintia.com&quot;&gt; @Catherine Hern&aacute;ndez Bedoya&lt;/a&gt;&lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; &lt;br /&gt; &lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; Voy a ir OT por OT y ya sumerce por favor ayudarme a lo interno si existen procesos pendiente de su lado.&lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; &lt;br /&gt; &lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; Inicio:&lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; &lt;br /&gt; &lt;/div&gt; &lt;div style=&quot;font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)&quot;&gt; &lt;ol&gt; &lt;li&gt;&lt;span&gt;&lt;b&gt;OT 2-01&lt;/b&gt;&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;display:block&quot;&gt;&lt;span&gt;Esta OT la veo bien, mano de obra finalizada, repuestos recibidos, pero tiene un suministro en pendiente traslado. Como el suministro est&aacute; en pendiente traslado no les deja finalizar. Entonces con ese suministro consulta, si  va en la OT o no? en Caso que no vaya decirle Aprobado = NO, pero si el suministro va, entonces hacer que haya stock en la bodega de stock de la sucursal para que se pueda generar la requisici&oacute;n.&lt;/span&gt;&lt;/li&gt;&lt;li style=&quot;display:block&quot;&gt;Entonces para esta OT por favor terminar de su lado ese proceso.&lt;/li&gt;&lt;li style=&quot;display:block&quot;&gt;&lt;span&gt;&lt;br /&gt; &lt;/span&gt;&lt;/li&gt;&lt;/ol&gt; &lt;div&gt;&lt;span&gt;Saludos,&nbsp;&lt;/span&gt;&lt;/div&gt; &lt;div&gt;&lt;span&gt;&lt;br /&gt; &lt;/span&gt;&lt;/div&gt; &lt;/div&gt; &lt;div id=&quot;x_x_appendonsend&quot;&gt;&lt;/div&gt; &lt;hr tabindex=&quot;-1&quot; style=&quot;display:inline-block; width:98%&quot; /&gt; &lt;div id=&quot;x_x_divRplyFwdMsg&quot; dir=&quot;ltr&quot;&gt;&lt;span style=&quot;font-size:11pt; color: #000000; font-family: Calibri, sans-serif;&quot;&gt;&lt;b&gt;De:&lt;/b&gt; Catherine Hern&aacute;ndez Bedoya &amp;lt;catherine.hernandez@arintia.com&amp;gt;&lt;br /&gt; &lt;b&gt;Enviado:&lt;/b&gt; viernes, 3 de septiembre de 2021 7:16&lt;br /&gt; &lt;b&gt;Para:&lt;/b&gt; Nidia Johanna Leal Verjel &amp;lt;nleal@hcoadvisors.com&amp;gt;; Mesa de Ayuda TI &amp;lt;soporteti@arintia.com&amp;gt;; Jesus Soto Elizondo &amp;lt;jsoto@hcoadvisors.com&amp;gt;&lt;br /&gt; &lt;b&gt;Cc:&lt;/b&gt; Edgar Ariza Rodr&iacute;guez &amp;lt;edgar.ariza@arintia.com&amp;gt;; Cristhian Camilo Osorio Casta&ntilde;eda &amp;lt;cristhian.osorio@arintia.com&amp;gt;&lt;br /&gt; &lt;b&gt;Asunto:&lt;/b&gt; Fallas DMS &lt;/span&gt; &lt;div&gt;&nbsp;&lt;/div&gt; &lt;/div&gt; &lt;div lang=&quot;ES-CO&quot; style=&quot;word-wrap:break-word&quot;&gt; &lt;p style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px&quot;&gt; &lt;/p&gt; &lt;div style=&quot;background-color:#FFEB9C; width:100%; border-style:solid; border-color:#9C6500; border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:&#039;Calibri&#039;; color:Black; text-align:left&quot;&gt; &lt;span style=&quot;color:#f54242&quot;&gt;CAUTION: This email originated from outside of H&amp;CO. Do not click links or open attachments unless you recognize the sender and know the content is safe.&lt;/span&gt;&lt;/div&gt; &lt;br /&gt; &lt;p style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px&quot;&gt; &lt;/p&gt; &lt;div&gt; &lt;div class=&quot;x_x_x_WordSection1&quot;&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; Buenos d&iacute;as, Nidia &lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &nbsp;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; Solicitamos tu colaboraci&oacute;n ya que el d&iacute;a de Ayer se presentaron varios inconvenientes con mano de obra y con traslado de respuestas tanto desde DMS como desde Time Control los cuales fueron reportados por el grupo de teams, solicito de tu colaboraci&oacute;n ya que  al revisar no se evidencio por que puede estar sucediendo ya que varias ordenes no han podido finalizarse por esta falla, adjunto errores reportados, de igual forma en el grupo hay un video el cual no me deja adjuntar en este correo pero lo puedes visualizar  en &eacute;l. &lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &nbsp;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &lt;br /&gt; Time control asignaci&oacute;n o finalizaci&oacute;n de mano de obra , ordenes 10-01, 2-01, 3-01, 4-01, 5-01, 6-01, 7-01, 8-01, 19-01, 19-07&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=1899&amp;tickets_id=2180&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-61322109b75123.76334923&quot; width=&quot;721&quot; src=&quot;/glpi/front/document.send.php?docid=1899&amp;tickets_id=2180&quot; /&gt;&lt;/a&gt;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &nbsp;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; DMS&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &lt;span style=&quot;font-size:10.5pt; font-family:&quot;Segoe UI&quot;,sans-serif&quot;&gt;l revisar la OT para verificar el estado de los repuestos, se observa que hay algunos repuestos que abastecimiento ya traslado pero otros que no, adicional a ello la mano de obra aparece en DMS  no procesada, pero en time control ya se realiz&oacute; la finalizaci&oacute;n del trabajo. Se tienen dudas ya que la informaci&oacute;n no se est&aacute; trasladando de time control a dos.&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &lt;span style=&quot;font-size:10.5pt; font-family:&quot;Segoe UI&quot;,sans-serif&quot;&gt;&nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &lt;span style=&quot;font-size:10.5pt; font-family:&quot;Segoe UI&quot;,sans-serif&quot;&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=1900&amp;tickets_id=2180&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-61322109b7a003.99236054&quot; width=&quot;722&quot; src=&quot;/glpi/front/document.send.php?docid=1900&amp;tickets_id=2180&quot; /&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;&lt;span style=&quot;font-size:10.5pt; font-family:&quot;Segoe UI&quot;,sans-serif&quot;&gt;&lt;/span&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &nbsp;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; Agradeciendo la atenci&oacute;n prestada &lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &nbsp;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; Cordialmente &lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &nbsp;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=1066&amp;tickets_id=2180&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;5b56d996-d9d62df8-604793549fdf20.39429561&quot; width=&quot;2668&quot; src=&quot;/glpi/front/document.send.php?docid=1066&amp;tickets_id=2180&quot; /&gt;&lt;/a&gt;&lt;/p&gt; &lt;p class=&quot;x_x_x_MsoNormal&quot; style=&quot;margin-top: 0px; margin-bottom: 0px;margin-top:0px; margin-bottom:0px; margin:0cm; font-size:11pt; font-family:Calibri,sans-serif&quot;&gt; &nbsp;&lt;/p&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt; &lt;/div&gt;