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--
-- Table structure for table `glpi_ticketsatisfactions`
--

CREATE TABLE `glpi_ticketsatisfactions` (
  `id` int unsigned NOT NULL AUTO_INCREMENT,
  `tickets_id` int unsigned NOT NULL DEFAULT '0',
  `type` int NOT NULL DEFAULT '1',
  `date_begin` timestamp NULL DEFAULT NULL,
  `date_answered` timestamp NULL DEFAULT NULL,
  `satisfaction` int DEFAULT NULL,
  `comment` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci,
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) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_ticketsatisfactions`
--


--
-- Table structure for table `glpi_tickettasks`
--

CREATE TABLE `glpi_tickettasks` (
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  `date` timestamp NULL DEFAULT NULL,
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  `content` longtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci,
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  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
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  KEY `taskcategories_id` (`taskcategories_id`),
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  KEY `users_id_tech` (`users_id_tech`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `tasktemplates_id` (`tasktemplates_id`),
  KEY `sourceitems_id` (`sourceitems_id`),
  KEY `sourceof_items_id` (`sourceof_items_id`)
) ENGINE=InnoDB AUTO_INCREMENT=157 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_tickettasks`
--

INSERT INTO `glpi_tickettasks` VALUES (1,'b4829754-0f41-11eb-b98a-94de80ad7dc2',15,0,'2020-03-14 16:45:44',0,0,NULL,1,72000,NULL,NULL,1,0,0,'2020-06-19 13:19:18','2020-03-14 16:45:44',0,1,0,0),(2,'b482a4bb-0f41-11eb-b98a-94de80ad7dc2',51,0,'2020-03-27 20:31:32',113,0,'&lt;p&gt;Crear Politicas de acuerdo con las categoiras creadas en el GLPI, crear politicas de antivirus para aplicar a cada Categoria.&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 10:14:15','2020-03-27 20:31:32',0,1,0,0),(3,'b482ab61-0f41-11eb-b98a-94de80ad7dc2',135,0,'2020-04-20 21:00:21',0,0,NULL,1,7200,NULL,NULL,1,0,0,'2020-06-19 13:19:18','2020-04-20 21:00:21',0,1,0,0),(4,'b482b169-0f41-11eb-b98a-94de80ad7dc2',143,0,'2020-04-22 16:30:06',0,0,NULL,1,600,NULL,NULL,1,0,0,'2020-06-19 13:19:18','2020-04-22 16:30:06',0,1,0,0),(5,'b482b74c-0f41-11eb-b98a-94de80ad7dc2',191,0,'2020-04-30 22:55:20',0,0,'&lt;p&gt;Dar permiso al perfil de Angélica en el sistema para crear importaciones.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2020-06-19 13:19:18','2020-04-30 22:55:20',0,4,0,0),(6,'b482bd6a-0f41-11eb-b98a-94de80ad7dc2',191,0,'2020-04-30 22:56:43',0,0,'&lt;p&gt;Crear formato para la orden de compra para que sea generada con la moneda Dolares.&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2020-06-19 13:19:18','2020-04-30 22:56:43',0,4,0,0),(7,'b482c35a-0f41-11eb-b98a-94de80ad7dc2',191,0,'2020-04-30 22:58:06',0,0,'&lt;p&gt;Crear el formato de orden de compra para la unidad FAW, en la que este personalizada el Logo y diseño.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2020-06-19 13:19:18','2020-04-30 22:58:06',0,4,0,0),(8,'b482c952-0f41-11eb-b98a-94de80ad7dc2',276,0,'2020-05-21 16:41:23',113,0,'&lt;p&gt;Mi computador ha venido presentando fallas. Cuando lo voy a encender no arrancan los programas ni pasa de la pantalla de bloqueo se queda casi la hora esperando, la batería ya no aguanta lo suficiente y me ha tocado mantenerlo conectado.&lt;/p&gt;',1,7200,NULL,NULL,2,0,0,'2023-04-24 10:14:15','2020-05-21 16:41:23',0,4,0,0),(9,'b482cf87-0f41-11eb-b98a-94de80ad7dc2',270,0,'2020-05-21 17:00:40',113,0,'&lt;ol style=\"font-weight: 400;\"&gt;&lt;li&gt;Facturación Ari-transportes&lt;/li&gt;&lt;/ol&gt;&lt;p style=\"font-weight: 400;\"&gt;Dentro de mis funciones tengo realizar la facturación de Ari transportes; sin embargo, aún no se me ha creado el usuario o el permiso para poder hacer este tipo de facturas. Le he hecho un seguimiento a este permiso y no se ha habilitado. Por favor ayúdenme con el respectivo permiso y así facturar los meses que tenemos pendiente en Ari transportes.&lt;/p&gt;',1,3600,'2020-05-21 19:00:00','2020-05-21 20:00:00',1,0,0,'2023-04-24 10:14:15','2020-05-21 17:00:40',0,4,0,0),(10,'b482d60e-0f41-11eb-b98a-94de80ad7dc2',396,0,'2020-07-06 13:40:24',113,0,'&lt;p&gt;Creación de Usuario en WO: Perfil contador&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-04-24 10:55:31','2020-07-06 13:40:24',0,1,0,0),(11,'b482dbe7-0f41-11eb-b98a-94de80ad7dc2',411,0,'2020-07-09 02:33:18',113,0,'&lt;p&gt;Primera tarea de prueba&lt;/p&gt;',1,3600,'2020-07-08 21:30:00','2020-07-08 22:30:00',2,0,0,'2023-04-24 10:55:31','2020-07-09 02:33:18',0,1,0,0),(12,'b482e1c0-0f41-11eb-b98a-94de80ad7dc2',398,0,'2020-07-09 14:19:33',113,0,'&lt;p&gt;Juan, Solicitar ante Net2phone el cambio de numero para la Ext. 4302 por la 4107, esta ultima sera la Ext. a configurar a Cristhian &lt;/p&gt;',1,3600,'2020-07-09 14:20:00','2020-07-09 15:20:00',1,0,0,'2023-04-24 10:55:31','2020-07-09 14:19:33',0,1,0,0),(13,'b482e79a-0f41-11eb-b98a-94de80ad7dc2',550,0,'2020-08-19 20:03:46',113,0,'&lt;ol&gt;&lt;li&gt;Crear acceso para acceder a WO al usuario Marisol Ángel&lt;/li&gt;&lt;li&gt;Crear acceso a Elisa a Monica Cardenas &lt;/li&gt;&lt;/ol&gt;',1,0,NULL,NULL,1,0,0,'2023-04-27 22:19:30','2020-08-19 20:03:46',0,4,0,0),(14,'b482ed7f-0f41-11eb-b98a-94de80ad7dc2',618,0,'2020-09-15 14:58:49',113,0,'&lt;p style=\"text-align: justify;\"&gt;Kevin por favor realizar configuración de acceso a WO para el usuario de la practicante SENA Nerys Carolina Matrinez. los datos de acceso son: &lt;/p&gt;&lt;p style=\"text-align: justify;\"&gt;Usuario de WO: nerys.martinez&lt;/p&gt;&lt;p style=\"text-align: justify;\"&gt;Clave de Acceso: NerMar2020*&lt;/p&gt;&lt;p style=\"text-align: justify;\"&gt;VPN: usuario23&lt;/p&gt;',1,3600,'2020-09-15 15:00:00','2020-09-15 16:00:00',1,0,0,'2023-04-24 10:55:31','2020-09-15 14:58:49',0,4,0,0),(15,'b482f3a0-0f41-11eb-b98a-94de80ad7dc2',614,0,'2020-09-15 15:16:57',113,0,'&lt;p&gt;Se realiza creación de usuario en WO de acuerdo a la solicitud recibida. la configuración de los acceso estará a cargo del Técnico Felipe Rodriguez. &lt;/p&gt;',1,3600,'2020-09-15 15:20:00','2020-09-15 16:20:00',1,0,0,'2023-04-27 22:19:30','2020-09-15 15:16:57',0,4,0,0),(17,'64aa0da9-3e9c-4c13-9211-70b0f164ed18',832,0,'2020-11-05 15:19:27',113,0,'&lt;p&gt;Se le solicita a Edna el envió de este equipo a la sede de la 143 para que Roberto Carlos Ruiz se encargue de mandarlo a arreglar y que este quede 100% operativo. &lt;/p&gt;&lt;p&gt;Felipe por favor hacer seguimiento a esta tarea.&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-27 22:19:30','2020-11-05 15:19:27',0,1,0,0),(18,'9504195a-d768-4d80-8e5e-9ff406e64b6c',892,0,'2020-11-05 15:19:27',113,0,'&lt;p&gt;Se le solicita a Edna el envió de este equipo a la sede de la 143 para que Roberto Carlos Ruiz se encargue de mandarlo a arreglar y que este quede 100% operativo. &lt;/p&gt;&lt;p&gt;Felipe por favor hacer seguimiento a esta tarea.&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-27 22:19:30','2020-11-05 15:19:27',0,1,832,0),(19,'749b7c7d-f340-4df0-aeef-7b04f867f685',971,0,'2020-12-29 17:41:17',113,0,'&lt;p&gt;Kevin / Felipe, hay que cambiar el equipo Desktop por un portátil &lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-04-27 22:19:30','2020-12-29 17:41:17',0,1,0,0),(20,'282011aa-09d5-439d-8b97-45a03ecc68e1',1297,0,'2021-03-11 13:31:09',113,0,'&lt;ol&gt;&lt;li&gt;Asignar Andrea Restrepo el computador que se tiene como back up en Medellín&lt;/li&gt;&lt;/ol&gt;',1,3600,'2021-03-12 13:30:00','2021-03-12 14:30:00',2,0,0,'2023-04-27 22:19:30','2021-03-11 13:31:09',0,1,0,0),(21,'70c9d7d2-252f-4dca-83dc-39b92a1b44f6',1297,0,'2021-03-11 13:32:18',113,0,'&lt;p&gt;2 Asignar Sim Card a Denise&lt;/p&gt;',1,3600,'2021-03-16 13:35:00','2021-03-16 14:35:00',2,0,0,'2023-04-24 10:55:31','2021-03-11 13:32:18',0,1,0,0),(22,'bc25c8d3-02c9-48ec-8a91-14b6dc80306a',1297,0,'2021-03-11 13:37:25',113,0,'&lt;p&gt;3 Asignar un usuario de WO únicamente para consulta de ventas a Mineroil, este usuario se le debe asignar a Madeleyne Cataño&lt;/p&gt;',1,3600,'2021-03-12 13:40:00','2021-03-12 14:40:00',2,0,0,'2023-04-24 11:22:24','2021-03-11 13:37:25',0,1,0,0),(23,'2eb9ac6e-54d6-4807-a988-b5914826448d',1346,0,'2021-03-19 19:57:51',113,0,'&lt;p&gt;Configuración firmas colaboradores Protenus SAS&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 10:55:31','2021-03-19 19:57:51',0,1,0,0),(24,'c272d92a-3897-4712-8069-e93694b6d2a7',2538,0,'2021-11-09 19:14:18',113,0,'&lt;p&gt;Anderson, teniendo en cuenta que Ilce esta incapacitada hay que validar con la asesor encargada si se debe crear PQR, pues esto se volvió recurrente. &lt;/p&gt;',1,3600,'2021-11-09 19:15:00','2021-11-09 20:15:00',1,0,0,'2023-04-24 12:02:11','2021-11-09 19:14:18',0,1,0,0),(25,'ffb53c00-b006-460a-bcc5-a8d55af5df8d',2595,0,'2021-11-25 16:17:20',113,0,'&lt;p&gt;Anderson, Hay que cotizar el modulo de nomina para Hunimar y enviarlo a Hugo Mario (Hugo.Bohorquez@hunimar.com) para que realicen el pago.&lt;/p&gt;',1,3600,'2021-11-25 16:20:00','2021-11-25 17:20:00',1,0,0,'2023-04-24 12:02:11','2021-11-25 16:17:20',0,1,0,0),(26,'26639075-b319-45b4-a017-858a3d006418',2351,0,'2021-12-23 15:10:33',353,0,'&lt;p&gt;Cordial Saludo&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Se deben catalogar los artículos que pertenecen a la operación de FAW y los que no pertenezcan a la operación se deben catalogar  se deben marcar como OTROS (6) dentro de los campos definidos por usuario.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Nota, Queda pendiente Reunión con Cristhian para definir la clasificación de artículos &lt;/p&gt;&lt;p&gt;Cordialmente.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Edgar Ariza, Alexander Soler.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 09:54:23','2021-12-23 15:10:33',0,1,0,0),(27,'e494cc79-42ee-4558-8ea4-6a9067167e30',2353,0,'2021-12-23 15:18:28',353,0,'&lt;p&gt;Cordial Saludo&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Se define que no se debe habilitar esta función, y se debe consultar con H&amp;CO para detener este requerimiento.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cordialmente.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Edgar Ariza, Alexander Soler&lt;/p&gt;',1,0,NULL,NULL,1,353,0,'2023-04-24 10:55:31','2021-12-23 15:18:28',0,1,0,0),(28,'9e3e8aef-260c-4551-a474-43c8659f4f35',2357,0,'2021-12-23 15:30:51',353,0,'&lt;p&gt;Cordial Saludo&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cristhian, nos puede confirmar si se sigue presentando este caso o ya se puede cerrar.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;En espera de sus observaciones. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Edgar Ariza, Alexander Soler&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 09:54:23','2021-12-23 15:30:51',0,1,0,0),(29,'a2be9bae-c024-4a2b-b891-d7bd1ce1f9ed',2459,0,'2021-12-23 15:45:24',353,0,'&lt;p&gt;Cordial Saludo&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cristhian, por favor informar si este caso se encuentra solucionado o sigue pendiente para seguimiento con H&amp;CO.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cordialmente&lt;/p&gt;&lt;p&gt;Edgar Ariza, Alexander Soler&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 09:54:23','2021-12-23 15:45:24',0,1,0,0),(30,'22f634a2-eb6e-4e8c-a4a4-786903228ee7',2390,0,'2021-12-23 16:01:35',353,0,'&lt;p&gt;Cordial Saludo&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;por favor informar si este caso se encuentra en solucionado o esta pendiente por seguimiento.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cordialmente&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Edgar Ariza, Alexander Soler&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 10:55:31','2021-12-23 16:01:35',0,1,0,0),(31,'946d5ed5-2d23-49d4-930a-646d189eb64c',2389,0,'2021-12-23 16:10:07',353,0,'&lt;p&gt;Cordial Saludo&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Se debe realizar seguimiento cuando se active la funcionalidad con el time control , con asignacion de manos de obras &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Edgar Ariza, Alexander Soler&lt;/p&gt;',1,0,NULL,NULL,1,353,0,'2021-12-23 16:10:07','2021-12-23 16:10:07',0,1,0,0),(32,'c374afed-de6a-41c1-84e2-e880a18124c3',2137,0,'2021-12-23 16:25:53',353,0,'&lt;p&gt;Pendiente por validación de parte del usuario.&lt;/p&gt;',1,0,NULL,NULL,1,353,0,'2023-04-24 10:55:31','2021-12-23 16:25:53',0,1,0,0),(33,'9036ac48-a31a-47b9-aa48-915616576781',2428,0,'2021-12-23 16:31:04',353,0,'&lt;p&gt;Cordial Saludo&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;por favor validar este caso con Cristhian. &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Edgar Ariza, Alex Soler&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 09:54:23','2021-12-23 16:31:04',0,1,0,0),(34,'1ab7dd1a-d7e9-4989-9786-cf65752e6d9b',2365,0,'2021-12-23 16:37:39',353,0,'&lt;p&gt;Saludo, &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;en la re parametrización validar con la gerencia comercial el proceder con los descuentos. (por Linea o por Documento.)&lt;/p&gt;',1,0,NULL,NULL,1,353,0,'2023-04-24 10:55:31','2021-12-23 16:37:39',0,1,0,0),(35,'ea42a343-ce5f-4b22-8f1f-fd761e53d92d',2455,0,'2021-12-23 16:44:17',353,0,'&lt;p&gt;Cordial Saludo&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cristhian, por favor validar este caso o se debe cerrar ya que no existe retroalimentación.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt; &lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 09:54:23','2021-12-23 16:44:17',0,1,0,0),(36,'0d67df4a-841b-4702-8fa8-1517ea32b512',3062,0,'2022-03-03 15:00:39',113,0,'&lt;p&gt;Alexander, solicitar linea con plan de voz y un teléfono básico para esta solicitud. &lt;/p&gt;',1,3600,'2022-03-03 15:00:00','2022-03-03 16:00:00',0,368,0,'2023-04-24 10:55:31','2022-03-03 15:00:39',0,1,0,0),(38,'d445b30b-bbfc-43b9-a66e-debc9b3f444e',3070,0,'2022-03-04 15:39:39',113,0,'&lt;p&gt;Anderson cree esta solicitud&lt;/p&gt;',1,0,NULL,NULL,0,0,0,'2023-04-24 12:02:11','2022-03-04 15:39:39',0,1,0,0),(39,'34f81a79-447a-48e3-889d-fea7eb445cef',3031,0,'2022-03-03 15:02:02',113,0,'&lt;p&gt;Anderson, este caso es para que usted lo gestione correos de Ecology. &lt;/p&gt;',1,3600,'2022-03-03 15:05:00','2022-03-03 16:05:00',1,0,0,'2023-04-24 12:02:11','2022-03-03 15:02:02',0,1,3061,0),(40,'9f0f8ade-7258-4f64-b5b6-c092ba28d0c0',3059,0,'2022-03-05 14:42:11',113,0,'&lt;p&gt;Anderson, en que va esta solicitud. &lt;/p&gt;',1,0,NULL,NULL,0,0,0,'2023-04-24 12:02:11','2022-03-05 14:42:11',0,1,0,0),(41,'a742560a-b5cb-4423-9de9-c67fff8cdcea',3260,0,'2022-03-18 20:24:28',113,0,'&lt;p&gt;Giovanny, por favor proceder con la solicitud de este Equipo&lt;/p&gt;',1,3600,'2022-03-22 20:25:00','2022-03-22 21:25:00',0,368,0,'2023-04-24 10:55:31','2022-03-18 20:24:28',0,1,0,0),(42,'6bce8139-7eb5-4e05-9256-3ea5060c8737',3415,0,'2022-05-02 15:22:21',368,0,'&lt;p&gt;Buen día Anderson &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;por favor contactar a Lady Quintero y explicarles los siguientes puntos:&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Creación de PST&lt;/p&gt;&lt;p&gt;Creación de Carpetas &lt;/p&gt;&lt;p&gt;Inducción de como pasar la información a la nuevas carpetas.&lt;/p&gt;&lt;p&gt;Quedo atento &lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 12:02:11','2022-05-02 15:22:21',0,4,0,0),(43,'7355ad8b-c107-4d95-bc08-93e3a828144d',3430,0,'2022-05-02 17:18:27',113,0,'&lt;p&gt;Se realizo creacion del usuario en SAP B1 y se le asignara un técnico para explicar como se ingresa al sistema. en el momento no contamos con una licencia para asignara al usuario pero ya se esta gestionando la compra. &lt;/p&gt;&lt;p&gt;Anderson, explica al usuario como se realiza el ingresa al sistema de informacion y proceder con el cierre del caso. &lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-04-24 12:02:11','2022-05-02 17:18:27',0,1,0,0),(44,'71f08578-ceaf-44b5-a7cb-e72d8428f6d4',3469,0,'2022-05-09 20:31:05',368,0,'&lt;p&gt;Buenas tardes Kevin&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Por favor solicitar estas bases para enviar a Bucaramanga.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-03-13 20:48:57','2022-05-09 20:31:05',0,4,0,0),(45,'f56a197b-5d38-493f-8c16-676f6b1b915b',3496,0,'2022-05-13 16:18:01',368,0,'&lt;p&gt;Buen día Kevin&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Se valida solicitud con al coordinación del área y esta fue &lt;strong&gt;aprobada&lt;/strong&gt;, por favor coordinemos si tenemos alguno en la ciudad para asignar o si debemos enviarlo desde Bogotá.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Quedo atento.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-03-13 20:48:57','2022-05-13 16:18:01',0,4,0,0),(46,'2865183b-d9df-47cc-a151-7c57a47b1324',3510,0,'2022-05-17 22:27:16',113,0,'&lt;p&gt;jose nos puede ayudar con el item 4, ya es tema de licencia de sap.&lt;/p&gt;',1,0,NULL,NULL,1,353,0,'2023-04-24 12:02:11','2022-05-17 22:27:16',0,4,0,0),(47,'b2184405-1b38-4059-ae14-466c674b7651',3432,0,'2022-05-24 15:24:00',113,0,'&lt;p&gt;Cordial Saludo,&lt;/p&gt;&lt;p&gt;El caso se ha escalado al area de procesos, quienes se encargaran de dicha actualización.&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 10:55:31','2022-05-24 15:24:00',0,1,0,0),(48,'1ea80e67-f815-4668-93e8-21240bf042b7',3663,0,'2022-06-07 16:13:43',113,0,'&lt;p&gt;Catherine / Kevin, contacten a Maria Juliana para que tenga claridad de lo que necesitan y ver si desde el Drive de ellos se les crea un espacio para que lo compartan con las personas que necesiten. &lt;/p&gt;',1,3600,'2022-06-07 19:15:00','2022-06-07 20:15:00',1,0,0,'2023-04-24 10:55:31','2022-06-07 16:13:43',0,1,0,0),(49,'0cb3018f-2eae-44f3-9253-aa9d050bd2ed',3838,0,'2022-07-07 20:31:51',368,368,'&lt;p&gt;Buenas tardes kevin &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Por favor validar viabilidad de este requerimiento.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-03-13 20:48:57','2022-07-07 20:31:51',0,4,0,0),(50,'d05315c6-d21c-4c2e-850d-ad63351b9702',3839,0,'2022-07-07 23:13:07',368,0,'&lt;p&gt;Buenas tardes Kevin&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Asignemos el teléfono que tenemos disponible en Medellín con su respectiva acta de entrega.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Quedo atento &lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-03-13 20:48:57','2022-07-07 23:13:07',0,4,0,0),(51,'9eca3cc9-cea6-409a-bf54-d69793e73213',3839,0,'2022-07-07 23:28:03',752,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Usuario llego a la sede solicitado el equipo móvil, sin autorización previa a Tecnologia.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Solicito apoyo en este tema de entrega y de permisos, no es la primera vez que sucede.&lt;/p&gt;',1,3600,'2022-07-07 22:30:00','2022-07-07 23:30:00',1,368,0,'2023-03-14 13:34:59','2022-07-07 23:28:03',0,1,0,0),(52,'904d125b-0eb0-4661-b4d4-6d4b62c5f2c5',3828,0,'2022-07-08 14:06:13',752,0,'&lt;p&gt;Buen día Giovanny,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Solicito apoyo redireccionado los correos de la Sra. Vivian Upegui al Correo de Jazmin Vargas, un tiempo estimulado de 5 días para proceder a realizar el Backup de PST.&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-03-14 13:34:59','2022-07-08 14:06:13',0,4,0,0),(53,'09e50492-f5ae-4746-aa93-b333f3789173',3838,0,'2022-07-08 17:19:19',113,0,'&lt;p&gt;Buenos Días. Anderson valide esta necesidad con el usuario y apoye a Kevin apra definir que tipo de impresora requieren. &lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-04-24 12:02:11','2022-07-08 17:19:19',0,1,0,0),(54,'b01d6dd2-94ad-41ed-ad82-3eddfe3c27e5',3843,0,'2022-07-08 17:40:05',368,0,'&lt;p&gt;Buen dia Anderson&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Me ayuda por favor evaluando estas cuentas que solicitan.&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 12:02:11','2022-07-08 17:40:05',0,4,0,0),(55,'150325fc-6fd6-4c15-872b-331f7a6cdeb3',3910,0,'2022-07-21 16:29:45',368,0,'&lt;p&gt;Buen dia&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Se crea usuario en AD y Correo, por favor alistar y enviar a Ibagué.&lt;/p&gt;&lt;p&gt;AD: Jorge.osoario&lt;/p&gt;&lt;p&gt;Correo: jorge.osorio@arintia.com&lt;/p&gt;&lt;p&gt;Celular 3104712964 o 3165309510 &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Celular 3104712964 o 3165309510 &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Contactar para dirección de despacho.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-03-13 20:48:57','2022-07-21 16:29:45',0,4,0,0),(57,'6ae1b9c6-5d34-438a-8658-7e79e7ade402',3950,0,'2022-07-26 19:20:16',752,0,'&lt;p&gt;Kevin,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Verificar el estado de la herramienta tecnologica y cooridnado el eqnvio del equipo computo a la sede principal.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-04-28 17:48:31','2022-07-26 19:20:16',0,4,0,0),(58,'d450957a-e806-4a39-86f2-c144f7ac43a3',4014,0,'2022-08-02 19:18:40',113,0,'&lt;p&gt;kenneth es tan amable me colabora con la config del usuario nuevo&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-28 17:44:07','2022-08-02 19:18:40',0,4,0,0),(59,'bb79b4f4-50c6-4099-ab4a-4f8b0620bf22',4275,0,'2022-09-07 00:48:33',113,0,'&lt;p&gt;Al igual que con Jorge Osorio vamos a dejar asignadas las herramientas informáticas por Arintia, hacer la respectiva a aclaración en la factura del proveedor para que quede cargado al Grupo Caria.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;',1,0,NULL,NULL,0,368,0,'2023-04-24 10:55:31','2022-09-07 00:48:33',0,1,0,0),(60,'3b2afc9b-ea04-4523-934e-3a24a94c2832',5147,0,'2023-02-15 12:35:01',368,678,'&lt;p&gt;Buen día Francisco&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Por favor valide este celular y me cuenta las novedades.&lt;/p&gt;',1,0,NULL,NULL,2,678,0,'2023-04-12 18:12:59','2023-02-15 12:35:01',0,4,0,0),(61,'97e40951-c5a5-46d6-acaa-bb6ea6daec3c',5154,0,'2023-02-16 13:12:10',113,0,'&lt;p&gt;Realizar Instalación de la APP Sales de SAP B1 a los siguientes colaboradores:&lt;/p&gt;&lt;table width=\"187\"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td width=\"187\"&gt;Ivon Ardila&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Luz Stella Loazia&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Claudia Tovar&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Javier Díaz&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Madeleyne Cataño&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Carlos Sepúlveda&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Miguel Angel Vergara&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Andrés Présiga&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Sergio Andrés Bustos&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Kelly Ladrón de Guevara&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Edgar Zuluaga&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;José Rueda&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Manuel Nohava&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;',1,3600,'2023-02-16 13:10:00','2023-02-16 14:10:00',1,368,28,'2023-04-24 10:55:31','2023-02-16 13:12:10',0,1,0,0),(62,'327100b1-eef0-4263-845c-3352ba145868',4601,0,'2023-02-22 20:08:10',113,0,'&lt;p&gt;Pasar formato de Techos. &lt;/p&gt;',1,3600,'2023-02-24 20:10:00','2023-02-24 21:10:00',1,565,0,'2023-04-24 10:55:31','2023-02-22 20:08:10',0,1,0,0),(63,'cd3c2854-548e-4e7d-8623-935f0d59a3be',5178,0,'2023-02-22 22:36:02',752,0,'&lt;p&gt;Francisco, agradezco de colaboración con la validación de cada uno de los equipos computo, comparto con usted excel con dicha información.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-04-12 18:13:57','2023-02-22 22:36:02',0,4,0,0),(64,'205ba369-0506-4d24-b3d2-64726bc69f71',5282,1,'2023-03-15 13:25:30',368,0,'&lt;p&gt;Buen día Anderson&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Solicitamos de su colaboración de realizar asignación de Teléfono Fijo y instalación de Net2Phone en el equipo con su respectiva capacitacion para el  auxiliar de logística Kevin Navas&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 12:02:11','2023-03-15 13:25:30',0,4,0,0),(65,'425f7178-a414-43b5-9b96-50a2839b0321',5447,0,'2023-04-04 17:49:26',752,0,'&lt;p&gt;Agradezco el apoyo con el cambio de contraseñas de los usuarios indicados en el cuerpo del correo adjunto.&lt;/p&gt;',1,0,NULL,NULL,1,0,0,'2023-04-24 10:14:15','2023-04-04 17:49:26',0,4,0,0),(66,'db9aa968-47b6-4a7c-bc17-d88ce14ab5ac',5413,0,'2023-04-12 15:54:23',752,0,'&lt;p&gt;Buen dia,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Agradezco con su colaboración con el cambio de contraseñas de los usuarios retirados.&lt;/p&gt;',1,0,NULL,NULL,2,0,0,'2023-04-24 10:14:15','2023-04-12 15:54:23',0,4,0,0),(67,'68c64399-1ca7-42d4-bd02-77080cc6b85c',5451,0,'2023-04-14 21:50:53',113,0,'&lt;p&gt;cathe me puedes apoyar en este tema ..aprbacion de facturas(radian) en teams&lt;/p&gt;',1,175800,'2023-04-14 21:50:00','2023-04-16 22:40:00',1,0,0,'2023-04-24 12:02:11','2023-04-14 21:50:53',0,4,0,0),(69,'4f75c88d-4b5c-423c-820f-1b7e85aa0c6b',5731,0,'2023-05-05 20:07:38',752,860,'&lt;p&gt;Buen dia,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Agradezco la creación del correo corporativo solicitado.&lt;/p&gt;',1,0,NULL,NULL,2,860,0,'2023-05-08 20:47:53','2023-05-05 20:07:38',0,4,0,0),(70,'296e6f27-395c-4da2-9d11-70ff5964b251',5731,0,'2023-05-05 20:39:59',860,0,'&lt;p&gt;buenos dias Jose requerimos asignacion de Licencia de Sap para el caso adjunto &lt;/p&gt;',1,0,NULL,NULL,1,353,0,'2023-05-05 20:39:59','2023-05-05 20:39:59',0,1,0,0),(71,'0230219f-1cbd-438c-b4c4-904fe83a1e14',5632,0,'2023-05-08 20:25:19',295,0,'&lt;p&gt;Buena tarde cathe me apoyas con el tema del Teams&lt;/p&gt;',1,0,NULL,NULL,1,860,28,'2023-05-08 20:25:19','2023-05-08 20:25:19',0,1,0,0),(72,'8a1e1223-2fc4-4e3a-913b-18c9eb2dddf9',5731,0,'2023-05-10 20:31:59',860,0,'&lt;p&gt;Crear usuario de directorio activo en Arintia &lt;/p&gt;',1,27000,'2023-05-10 20:35:00','2023-05-11 04:05:00',2,368,0,'2023-05-12 13:08:39','2023-05-10 20:31:59',0,1,0,0),(73,'923c73ec-ae29-42a4-bfbc-61232214655e',5770,0,'2023-05-10 21:46:49',860,0,'&lt;p&gt;Buenas tardes Anderson por favor me colaboras validando con la usuaria la entrega del pc &lt;/p&gt;',1,3600,'2023-05-10 21:50:00','2023-05-10 22:50:00',1,875,0,'2023-05-10 21:46:49','2023-05-10 21:46:49',0,4,0,0),(74,'8b452c32-e974-4fb5-8e41-1cbfb85fb392',5624,0,'2023-05-11 16:59:08',875,0,'&lt;p&gt;buen dia,&lt;/p&gt;&lt;p&gt;me apoya revisando el estado de ese pc&lt;/p&gt;',1,7200,'2023-05-11 17:00:00','2023-05-11 19:00:00',1,752,0,'2023-05-11 16:59:08','2023-05-11 16:59:08',0,4,0,0),(75,'5cdec72a-783b-4811-b6dd-0e319012c18a',5786,0,'2023-05-12 13:11:52',860,0,'&lt;p&gt;Por favor configurar firmas a usuarios indicados&lt;/p&gt;',1,0,NULL,NULL,1,752,0,'2023-05-12 13:11:52','2023-05-12 13:11:52',0,4,0,0),(76,'6ffe5613-1983-47f5-8587-73e4cba9f5da',5792,0,'2023-05-12 15:15:32',860,0,'&lt;p&gt;Por favor validar disponibilidad de computadores&lt;/p&gt;',1,0,NULL,NULL,1,875,0,'2023-05-12 15:15:32','2023-05-12 15:15:32',0,4,0,0),(77,'4013ded2-e482-4916-93e3-11502219df27',5792,0,'2023-05-12 15:16:27',860,860,'&lt;p&gt;Por favor Creacion de usuario en DA ecology y arintia, &lt;/p&gt;&lt;p&gt;Creacion de correo en Office 365&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-05-12 15:22:14','2023-05-12 15:16:27',0,4,0,0),(78,'1582bc8a-63ee-46b6-8fef-ec4c3cfdaffb',5792,0,'2023-05-12 15:17:13',860,860,'&lt;p&gt;Por favor validar y asignar Licencia SAP&lt;/p&gt;',1,0,NULL,NULL,1,353,0,'2023-05-12 15:30:42','2023-05-12 15:17:13',0,4,0,0),(79,'9d7e5a77-7f3a-4ffe-bee3-563b2fe7648a',5832,0,'2023-05-17 20:11:41',860,0,'&lt;p&gt;Julian por favor validar los usuarios de WO &lt;/p&gt;',1,0,NULL,NULL,2,692,0,'2023-05-17 20:47:54','2023-05-17 20:11:41',0,1,0,0),(80,'36b25a09-236d-46da-aa4d-f24eb6ff00e0',5832,0,'2023-05-17 20:12:03',860,0,'&lt;p&gt;Jose por favor validar el cambio de la licencia de SAP&lt;/p&gt;',1,0,NULL,NULL,1,353,0,'2023-05-17 20:12:03','2023-05-17 20:12:03',0,1,0,0),(81,'6b632f86-5dbc-459a-a5e0-63f646e374fe',5822,0,'2023-05-18 14:57:33',860,0,'&lt;p&gt;Giovanny por favor tu ayuda en la creacion de los usuarios de DA para configurar los computadores&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-05-18 14:57:33','2023-05-18 14:57:33',0,4,0,0),(82,'ce418c85-4fad-4016-9022-9043b6dfb3b7',5872,0,'2023-05-23 15:43:01',752,0,'&lt;p&gt;Solicitud desbloqueo de la pagina para realizar la validación de la impresora.&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-05-23 15:43:01','2023-05-23 15:43:01',0,4,0,0),(83,'fc560df3-5963-4c60-b3fe-b63d55f73137',5876,0,'2023-05-23 21:45:14',860,0,'&lt;p&gt;Kevin por favor confirmar recepción de COmputador y su estado&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-05-23 22:51:32','2023-05-23 21:45:14',0,4,0,0),(84,'d5eec88d-0e1a-40b5-b212-de6fb86a928a',5876,0,'2023-05-23 21:46:28',860,0,'&lt;p&gt;Giovanny por favor me colaboras con los bloqueos del usuario&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-05-23 21:46:28','2023-05-23 21:46:28',0,4,0,0),(85,'7e770529-9503-4ed0-a26a-2984b35a4978',5962,0,'2023-05-31 13:57:28',860,0,'&lt;p&gt;Kevin me confirmas estatus de herramientas tecnologicas&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-05-31 14:05:38','2023-05-31 13:57:28',0,4,0,0),(86,'b013f06b-310c-4596-b9da-6afa3ea05fa1',5961,0,'2023-05-31 13:57:49',860,0,'&lt;p&gt;Kevin me oconfirmas estatus de herramientas tecnologícas&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-05-31 14:03:33','2023-05-31 13:57:49',0,4,0,0),(87,'9c0e92fc-acf3-4b96-94d1-75d8473faaad',5943,0,'2023-05-31 18:44:07',860,0,'&lt;p&gt;Kevin me colaboras confirmandome estatus de las herramientas&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-06-15 13:42:37','2023-05-31 18:44:07',0,4,0,0),(88,'266cc01b-d632-45c0-93e2-2c6dcc478198',5945,0,'2023-05-31 18:44:22',860,0,'&lt;div class=\"item_content \"&gt;&lt;div class=\"rich_text_container\"&gt;&lt;p&gt;Kevin me colaboras confirmandome estatus de las herramientas&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=\"b_right\"&gt;&lt;div id=\"users_id_tech_752\" class=\"users_id_tech\"&gt; &lt;/div&gt;&lt;/div&gt;',1,0,NULL,NULL,2,752,0,'2023-06-02 19:49:52','2023-05-31 18:44:22',0,4,0,0),(89,'eb2d9b8e-4c2e-4a72-8e17-ca3ba7b075a9',5946,0,'2023-05-31 18:44:52',860,0,'&lt;div class=\"item_content \"&gt;&lt;div class=\"rich_text_container\"&gt;&lt;p&gt;Kevin me colaboras confirmandome estatus de las herramientas&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=\"b_right\"&gt;&lt;div id=\"users_id_tech_752\" class=\"users_id_tech\"&gt; &lt;/div&gt;&lt;/div&gt;',1,0,NULL,NULL,2,752,0,'2023-05-31 19:43:21','2023-05-31 18:44:52',0,4,0,0),(90,'58454adf-3d9e-4fb3-b4c2-a00aac0cc0e7',5947,0,'2023-05-31 18:45:11',860,0,'&lt;div class=\"item_content \"&gt;&lt;div class=\"rich_text_container\"&gt;&lt;p&gt;Kevin me colaboras confirmandome estatus de las herramientas&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=\"b_right\"&gt;&lt;div id=\"users_id_tech_752\" class=\"users_id_tech\"&gt; &lt;/div&gt;&lt;/div&gt;',1,0,NULL,NULL,2,752,0,'2023-05-31 19:43:47','2023-05-31 18:45:11',0,4,0,0),(91,'a565a4d8-5b66-4df6-9b7e-6575ef47cda3',5944,0,'2023-05-31 18:45:55',860,0,'&lt;div class=\"item_content \"&gt;&lt;div class=\"rich_text_container\"&gt;&lt;p&gt;Kevin me colaboras confirmandome estatus de las herramientas&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=\"b_right\"&gt;&lt;div id=\"users_id_tech_752\" class=\"users_id_tech\"&gt; &lt;/div&gt;&lt;/div&gt;',1,0,NULL,NULL,2,752,0,'2023-06-08 13:54:41','2023-05-31 18:45:55',0,4,0,0),(92,'88e8d9b8-de99-4efa-a288-be231abb29c5',5943,0,'2023-06-09 16:01:01',860,0,'&lt;p&gt;Giovanny me colaboras con la validacion de las herramientas &lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-06-09 16:01:01','2023-06-09 16:01:01',0,4,0,0),(93,'8f7692dd-75a0-42af-8208-ee280626d6e5',6100,0,'2023-06-15 22:06:14',1026,0,'&lt;p&gt;Buen día, Se revisa tanto pantalla como cable, se detecta en buen estado, se limpieza de puerto HDMI, el cual soluciona el inconveniente con la pantalla, dando asi por cerrado el caso&lt;/p&gt;',1,0,NULL,NULL,1,1026,0,'2023-06-15 22:06:14','2023-06-15 22:06:14',0,4,0,0),(94,'950e0ee7-cae8-4194-bab5-8f1fb760c4bd',6257,0,'2023-07-04 14:04:10',860,0,'&lt;p&gt;Kevin pro favor hacer backup del usuario y asignarsela a Sandra Londoño de Medellín&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-07-05 17:48:27','2023-07-04 14:04:10',0,1,0,0),(95,'06efcf4b-a70b-4ad9-8e7f-e5185a9d9426',6219,0,'2023-07-05 17:44:17',860,0,'&lt;p&gt;pendiente configurar 17 Firmas&lt;/p&gt;',1,0,NULL,NULL,1,860,0,'2023-07-05 17:44:17','2023-07-05 17:44:17',0,1,0,0),(96,'75a6a5b7-d77f-4ffa-b314-02e905f11f5d',6329,0,'2023-07-12 19:08:45',692,692,'&lt;p&gt;PASAR INFORMACION Y ACCESO A CARPETAS Y CLAVES CONTABLE&lt;/p&gt;',1,0,NULL,NULL,1,860,0,'2023-07-12 21:02:54','2023-07-12 19:08:45',0,4,0,0),(97,'acf3ae4c-9f2f-4b9b-b7de-94223400e596',6329,0,'2023-07-12 19:10:44',692,0,'&lt;p&gt;REALIZAR BACKUP DE INFORMACION A CARPETAS Y CORREO&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-07-12 21:02:50','2023-07-12 19:10:44',0,4,0,0),(98,'3262480b-180a-4fe9-8f93-f22508f452da',6302,0,'2023-07-14 01:55:50',860,0,'&lt;p&gt;Giovanny en Caria tenemos varios monitores se podria tomar uno dce ahi&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-07-14 01:55:50','2023-07-14 01:55:50',0,1,0,0),(99,'c7c1d3c4-b0ce-4ba8-92cf-f0cde851f3e8',6300,0,'2023-07-14 01:55:50',860,0,'&lt;p&gt;Giovanny en Caria tenemos varios monitores se podria tomar uno dce ahi&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-08-15 16:58:43','2023-07-14 01:55:50',0,1,6302,0),(100,'ee597c98-f046-453f-a8f5-fd359d9d4bc4',6266,0,'2023-07-14 02:14:29',860,0,'&lt;p&gt;Jonathan por favor recepcionar hoy la linea de celular del asesor&lt;/p&gt;',1,0,NULL,NULL,1,1026,0,'2023-07-14 02:14:29','2023-07-14 02:14:29',0,1,0,0),(101,'a1966647-6986-431d-a6cd-f74df99aa869',6450,0,'2023-07-25 15:11:26',860,860,'&lt;p&gt;kevin te encargo este backup&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-08-04 12:39:13','2023-07-25 15:11:26',0,4,0,0),(102,'2d3694ba-780d-4144-8893-a8bd258b0beb',6464,0,'2023-07-26 16:17:18',860,860,'&lt;p&gt;Kevin por favor validar la pantalla y el envio del convertidor&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-07-26 17:35:07','2023-07-26 16:17:18',0,4,0,0),(103,'2b615926-0620-4319-aef4-1433bfd3daaf',6640,0,'2023-07-31 22:22:57',860,860,'&lt;p&gt;Julian y Giuovany por favor asignar celular ed Johana Davila a Gustavo escobar&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-07-31 22:23:07','2023-07-31 22:22:57',0,4,0,0),(104,'da17c340-34b7-435f-ace4-16c599828ad5',6656,0,'2023-08-01 16:49:22',860,0,'&lt;p&gt;Kevin me colaboras por favor cotizando el Cargador Asus Gamer Original 19.5v/9.23a/180w 6.0 X 3.7 Mm&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-08-02 13:57:29','2023-08-01 16:49:22',0,4,0,0),(105,'1efbfc48-1419-4f0f-bafb-1fd8d7bffc9b',6677,0,'2023-08-08 22:38:57',860,0,'&lt;p&gt;Kevin me colboras por favor con esta solicitud&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-08-10 20:16:59','2023-08-08 22:38:57',0,4,0,0),(106,'b41646c3-a984-411e-b327-9218a2226354',6834,0,'2023-08-15 21:41:25',752,752,'&lt;p&gt;Holaa,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Me podrias apoyar con la contraseña de este correo: &lt;/p&gt;&lt;p&gt;&lt;a href=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=5880&amp;tickets_id=6834\" target=\"_blank\" rel=\"noopener\"&gt;&lt;img src=\"http://helpdesk.arintia.com.co/glpi/front/document.send.php?docid=5880&amp;tickets_id=6834\" alt=\"3d1b5dab-d9d62df8-64dbf0fbad5624.37803760\" width=\"299\" /&gt;&lt;/a&gt;&lt;/p&gt;',1,0,NULL,NULL,1,860,28,'2023-08-15 21:42:02','2023-08-15 21:41:25',0,1,0,0),(107,'b8f82d5f-c812-4fc9-8df6-eb9c4195a924',6843,0,'2023-08-16 14:39:48',752,0,'&lt;p&gt;Buen dia Cristian,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Agradezco de su apoyo con la revisión de la impresora de Medellín.&lt;/p&gt;',1,0,NULL,NULL,1,802,0,'2023-08-18 21:38:28','2023-08-16 14:39:48',0,1,0,0),(108,'fc49207d-2a8f-45e5-8b39-ce1315124d35',6844,0,'2023-08-16 19:31:24',752,0,'&lt;p&gt;Buen dia Cristian,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Validar el computador que tenia la aprendiz Camila Mesa y proceder con el cambio con acta asignada.&lt;/p&gt;',1,0,NULL,NULL,1,802,0,'2023-08-16 19:31:24','2023-08-16 19:31:24',0,4,0,0),(109,'eac72c87-7d68-464e-b8d7-af56f8180be7',6858,0,'2023-08-17 13:29:07',368,0,'&lt;p&gt;Buen día  Kevin&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Por favor enviar a Medellín equipo si puede ser el mismo de Michell Hernández para este cargo.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt; &lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-08-22 18:31:19','2023-08-17 13:29:07',0,4,0,0),(110,'9388a014-c6c3-4010-9f61-5b0dd25dc818',6835,0,'2023-08-22 14:03:46',368,0,'&lt;p&gt;Buen dia Kevin&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;&lt;p&gt;Me colabora por favor solicitando con Magnolia esta referencia:&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/glpi/front/document.send.php?docid=5932&amp;tickets_id=6835&quot; target=&quot;_blank&quot; &gt;&lt;img alt=&quot;3d1b5dab-d9d62df8-64e4c03500dc92.43723991&quot; width=&quot;488.76300000000003&quot; src=&quot;/glpi/front/document.send.php?docid=5932&amp;tickets_id=6835&quot; /&gt;&lt;/a&gt;&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-08-22 18:31:50','2023-08-22 14:03:46',0,4,0,0),(111,'06eb3163-c45e-453f-aa5e-8185d781e6c3',6902,0,'2023-08-23 03:39:16',860,0,'&lt;p&gt;buenos días viviana por favor tu colaboracion con la solicitud de Cambio de usuarioi de sap&lt;/p&gt;',1,0,NULL,NULL,1,565,0,'2023-08-23 03:39:16','2023-08-23 03:39:16',0,4,0,0),(112,'503225d4-1e6f-46cf-801b-db686323f72c',6890,0,'2023-08-24 17:19:59',860,0,'&lt;p&gt;Kevin por favor colaborarme revisando el pc para  que quede con la configuracion segun parametros de Arintia&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-08-29 18:18:09','2023-08-24 17:19:59',0,4,0,0),(113,'c667d59d-dbd4-4c25-9e2e-66874f5898b8',7030,0,'2023-09-02 00:52:02',368,0,'&lt;p&gt;Buenas tardes Kevin&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Me ayuda por favor evaluando este requerimiento por favor&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-09-02 15:39:45','2023-09-02 00:52:02',0,4,0,0),(114,'550bdd23-1b5a-4840-9d06-82aa0456903b',7117,0,'2023-09-06 18:12:32',752,0,'&lt;p&gt;Cristian, agradezco de su colaboración verificando el estado de la herramienta mencionado.&lt;/p&gt;',1,0,NULL,NULL,2,802,0,'2023-09-07 18:16:56','2023-09-06 18:12:32',0,4,0,0),(115,'98a112f9-8523-45eb-9b27-b7274c7a21d7',7115,0,'2023-09-06 20:16:49',368,0,'&lt;p&gt;Buenas tardes Cristian&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Me colabora validando si el DVR esta prendido?&lt;/p&gt;',1,0,NULL,NULL,2,802,0,'2023-09-06 20:53:25','2023-09-06 20:16:49',0,4,0,0),(116,'4362bd7a-4794-4e5f-a42e-7050c4384043',7123,0,'2023-09-07 12:58:01',752,0,'&lt;p&gt;Buen día,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cristian agradecemos de su apoyo validando con el usuario si contaba con alguna herramienta de tecnología.&lt;/p&gt;',1,0,NULL,NULL,2,802,0,'2023-09-12 16:45:02','2023-09-07 12:58:01',0,1,0,0),(117,'d4bdf7f8-d8b7-4c77-a7d9-54a07909c886',7052,0,'2023-09-07 17:05:24',368,0,'&lt;p&gt;Buenas tardes Kevin&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Esto llego?&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-09-07 19:56:40','2023-09-07 17:05:24',0,4,0,0),(118,'8d0999be-085f-4dc3-9266-08d2c6294375',7143,0,'2023-09-14 00:33:42',368,0,'&lt;p&gt;Buenas tardes Kevin&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Como podemos ayudar al usuario con esta novedad?&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-09-14 15:04:16','2023-09-14 00:33:42',0,4,0,0),(119,'760cbff2-eadb-400e-bc6c-5768ff6692bb',7168,0,'2023-09-16 15:43:39',368,0,'&lt;p&gt;Buen dia Kevin&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Validamos como le podemos ayudar al usuario por favor&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-09-18 12:49:47','2023-09-16 15:43:39',0,4,0,0),(120,'ba085d01-9bed-4090-b296-51153259b234',7063,0,'2023-09-16 15:50:42',368,0,'&lt;p&gt;Buen dia &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Me ayuda por favor a sacar esta relación.&lt;/p&gt;',1,0,NULL,NULL,2,752,0,'2023-09-18 12:47:54','2023-09-16 15:50:42',0,4,0,0),(121,'a68267db-8bce-418b-9a0f-8dfbb15b7067',7284,0,'2023-09-25 14:47:40',692,0,'&lt;p&gt;Buen día Giovanny, por favor crearle certificado de VPN a los siguientes usuarios del proyecto AMSA:&lt;/p&gt;&lt;table width=\"630\"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td width=\"142\"&gt;Contabilidad&lt;/td&gt;&lt;td width=\"282\"&gt;Mari luz Luna Rodriguez&lt;/td&gt;&lt;td width=\"206\"&gt;Auxiliar Contable&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Producción&lt;/td&gt;&lt;td&gt;Jhonatan Alexander Castellanos Rodriguez&lt;/td&gt;&lt;td&gt;Coordinador de Operaciones&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Compras&lt;/td&gt;&lt;td&gt;Carlos Alexander Vargas Ramos&lt;/td&gt;&lt;td&gt;Profesional de Abastecimiento&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Calidad&lt;/td&gt;&lt;td&gt;Luisa Fernanda Triana Ardila&lt;/td&gt;&lt;td&gt;Ingeniera Técnica y de Calidad&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Ventas&lt;/td&gt;&lt;td&gt;Kevin Steven Navas Mandon&lt;/td&gt;&lt;td&gt;Auxiliar Logístico&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Ventas&lt;/td&gt;&lt;td&gt;Kelly Johanna Ladrón de Guevara Zamora&lt;/td&gt;&lt;td&gt;Asesor Comercial&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;Ventas&lt;/td&gt;&lt;td&gt;Jose Antonio Rueda Corredor&lt;/td&gt;&lt;td&gt;Asesor Comercial&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;',1,0,NULL,NULL,1,368,0,'2023-09-25 14:47:40','2023-09-25 14:47:40',0,4,0,0),(122,'ff6dcbe2-c283-482b-9b35-e8fc4d8ad4a7',7329,0,'2023-09-26 19:21:43',368,0,'&lt;p&gt;Buenas tardes Cristian &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Por favor contacte al usuario y validemos esta falla, le recomiendo validar si el equipo tiene actualizaciones de Windows disponibles.&lt;/p&gt;',1,0,NULL,NULL,2,802,0,'2023-09-26 20:31:13','2023-09-26 19:21:43',0,4,0,0),(123,'d2229dbe-f922-4d73-8318-67b5b12ef14e',7161,0,'2023-09-27 17:09:15',752,0,'&lt;p&gt;Buen dia,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Agradezco la creación de share point para finalizar el proceso.&lt;/p&gt;',1,0,NULL,NULL,1,860,0,'2023-09-27 17:09:15','2023-09-27 17:09:15',0,4,0,0),(124,'20ba4148-d264-4fa9-ba03-be4dedde3b0d',7372,0,'2023-09-28 21:39:19',752,0,'&lt;p&gt;Buen dia,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Giovanny me apoyas con el redireccionamiento del correo a la señora yesenia diaz.&lt;/p&gt;',1,0,NULL,NULL,2,368,0,'2023-10-09 21:40:24','2023-09-28 21:39:19',0,4,0,0),(125,'71bffb41-c06b-47ce-87a5-5ca2d2603821',7338,0,'2023-10-03 14:59:32',1069,0,'&lt;p&gt;Buenos días,&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Realizando las validaciones, se observa que se está escogiendo una bodega que no tienen inventario.&lt;/p&gt;&lt;p&gt;Para dar solución al inconveniente, deben escoger una bodega diferente, para ver los artículos.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Cualquier inquietud adicional, por favor comunicarla.&lt;/p&gt;',1,0,NULL,NULL,1,1069,0,'2023-10-03 14:59:32','2023-10-03 14:59:32',0,4,0,0),(126,'f336b144-44f6-462d-a6be-15cfa4523f73',7428,0,'2023-10-04 17:20:24',368,0,'&lt;p&gt;Buen dia Cristian&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Me regala por favor un informe de esta maquina y si amerita cambio,&lt;/p&gt;',1,0,NULL,NULL,2,802,0,'2023-10-04 20:08:22','2023-10-04 17:20:24',0,4,0,0),(127,'eaaf1068-2c16-4220-b523-98490c36558a',7391,0,'2023-10-05 01:55:35',368,0,'&lt;p&gt;Buen día Ivan&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Me colabora por favor revisando en Químicos si podemos desconectar  el biométrico y enviarlo a Bogotá.&lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;Quedo atento.&lt;/p&gt;',1,0,NULL,NULL,2,1117,0,'2023-10-06 21:26:00','2023-10-05 01:55:35',0,4,0,0),(128,'5593ae7d-c65f-4cb3-9cef-843170c6c507',7727,0,'2023-10-31 17:14:39',860,0,'&lt;p&gt;Giovanny me colaboras creandole el acceso a Andres en el servidor de WO,  (VPN y acceso)&lt;/p&gt;',1,0,NULL,NULL,1,368,0,'2023-10-31 17:14:39','2023-10-31 17:14:39',0,4,0,0),(129,'ae630ce9-0ba5-4bf0-85b5-c7781d645b66',7887,0,'2023-11-20 21:17:51',565,565,'&#60;p&#62;Buena Tarde&#60;/p&#62;\r\n&#60;p&#62;Se escalo el caso en el portal de facture y estamos a esperas de la respuesta&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-20 21:18:21','2023-11-20 21:17:51',0,4,0,0),(130,'6954c9bf-2881-4ce6-8842-443fa9a6ae0f',7873,0,'2023-11-20 21:23:29',1069,0,'&#60;p&#62;bUENAS TARDES,&#60;/p&#62;\r\n&#60;p&#62;sE REALIZA LA VALIDACION, CON EL FIN DE VALIDAR EL INCIDENTE.&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-20 21:23:29','2023-11-20 21:23:29',0,4,0,0),(131,'fa80301f-5ad3-4897-9220-5b3ee6569708',7863,0,'2023-11-20 23:28:48',825,0,'&#60;p&#62;Iván, asignar equipo en modalidad de préstamo según lo hablado el 20 de noviembre. &#60;/p&#62;',1,0,NULL,NULL,1,1117,0,'2023-11-20 23:28:48','2023-11-20 23:28:48',0,1,0,0),(132,'680e18ae-ef29-47ef-b6cd-f7b918789edd',7882,0,'2023-11-21 14:41:29',1069,0,'&#60;p&#62;Claudia buenos días, &#60;/p&#62;\r\n&#60;p&#62;De acuerdo a las validaciones realizadas con la factura 2094 por valor de 46,805,460.00, se observa que una de las retenciones AI06 es del 0.0096 y su resultado es 4.493, es decir, esta saliendo los valores correctos.&#60;/p&#62;\r\n&#60;p&#62;Por otra parte se observa que ya inactivaron el código AI06.&#60;/p&#62;\r\n&#60;p&#62;Se explica en sesión de Teams los valores y de donde aparecen.&#60;/p&#62;\r\n&#60;p&#62;Por lo anterior se da por cerrado el caso.&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-21 14:41:29','2023-11-21 14:41:29',0,4,0,0),(133,'4eea268b-c741-4737-b160-0e74951411ed',7891,0,'2023-11-21 15:03:26',565,0,'&#60;p&#62;Buenos días &#60;/p&#62;\r\n&#60;p&#62;Se crea cuenta propia y metodo de pago en CARIA, Ver imagen adjunta.&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-21 15:03:26','2023-11-21 15:03:26',0,4,0,0),(134,'e5c990fd-ee88-432b-b01d-f93cd8a2c5e3',7892,0,'2023-11-21 16:32:48',368,0,'&#60;p&#62;Buenas dia&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Se procede a cotizar con proveedores.&#60;/p&#62;',1,0,NULL,NULL,1,368,0,'2023-11-21 16:32:48','2023-11-21 16:32:48',0,4,0,0),(135,'2f7dde45-d384-455c-8222-1fa1ac72c669',7873,0,'2023-11-21 21:30:17',1069,0,'&#60;p&#62;Buenas tardes,&#60;/p&#62;\r\n&#60;p&#62;Ya se realizó el ajuste en el sistema para que permita las notificaciones al correo desde R-Sales.&#60;/p&#62;\r\n&#60;p&#62;Queda pendiente revisar la cotización creada, ya que me indica que las notificaciones pueden tardar 1de 15 a 20 minutos.&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-21 21:30:17','2023-11-21 21:30:17',0,4,0,0),(136,'c4432536-30aa-42c2-a4b2-e7f45be3497e',7903,0,'2023-11-21 22:05:19',565,0,'&#60;p&#62;Hola Gualberto&#60;/p&#62;\r\n&#60;p&#62;Me puedes ayudar con esta actualización, creo que tu ya has hecho esta plantilla antes.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;PSI&#60;/p&#62;',1,0,NULL,NULL,0,565,0,'2023-11-21 22:05:19','2023-11-21 22:05:19',0,1,0,0),(137,'8a9e573f-4380-4cbc-af88-224ed4a6caf5',7907,0,'2023-11-21 22:39:00',565,0,'&#60;p&#62;1. Ya se consumieron las 816 unidades en la bodega. Que paso con los 50 empaques que se consumieron.&#60;/p&#62;\r\n&#60;p&#62;Sugieron que hagan una of de la mezcla y una salida, cuanto vale?&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;2. Hay que hacer una OF adicional&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-21 22:39:00','2023-11-21 22:39:00',0,4,0,0),(138,'1e3f170b-036d-4ae4-b8ab-07abde6ef844',7906,0,'2023-11-21 22:42:04',565,0,'&#60;p&#62;Hola Karina&#60;/p&#62;\r\n&#60;p&#62;Debio ser que se devolvio la mercancia sin costo, es necsario que contabilidad revalorice esas referencias&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-21 22:42:04','2023-11-21 22:42:04',0,4,0,0),(139,'b0801467-26f3-407b-b07c-db2cdb26a4da',7875,0,'2023-11-22 12:12:07',1069,0,'&#60;p&#62;Buenos días,&#60;/p&#62;\r\n&#60;p&#62;Ya se creo dentro del modelo de aprobación de solicitudes de compra a Willian como sustituto , mientras se depuran las que están pendientes actualmente.&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-22 12:12:07','2023-11-22 12:12:07',0,4,0,0),(140,'7bfb1fa9-05f0-42b2-b94a-119587795cc0',7900,0,'2023-11-22 12:23:02',1069,0,'&#60;p&#62;Buenos días,&#60;/p&#62;\r\n&#60;p&#62;Ya se escalo el caso al proveedor, para identificar el problema con el ellos.&#60;/p&#62;\r\n&#60;p&#62;Tan pronto tenga la solución la estaré informando&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-22 12:23:02','2023-11-22 12:23:02',0,4,0,0),(141,'bb19add5-7f61-414d-8733-46e1bedae768',7881,0,'2023-11-22 15:55:33',565,0,'&#60;p class=\"MsoNormal\"&#62;Buenos días Laura/Fabian&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;Se colocó a Fabian como sustituto de las aprobaciones de NC por devolución de mercancía, están pendientes las siguiente NC por tomar una decisión.&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;Por favor dar tramite a las aprobaciones pendientes para poder hacer el cambio y que las aprobaciones queden a nombre de Fabian&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;Quedo atenta&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;Gracias&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;&#60;!-- [if gte vml 1]&#62;&#60;v:shapetype id=\"_x0000_t75\" coordsize=\"21600,21600\"\r\n o:spt=\"75\" o:preferrelative=\"t\" path=\"m@4@5l@4@11@9@11@9@5xe\" filled=\"f\"\r\n stroked=\"f\"&#62;\r\n &#60;v:stroke joinstyle=\"miter\"/&#62;\r\n &#60;v:formulas&#62;\r\n  &#60;v:f eqn=\"if lineDrawn pixelLineWidth 0\"/&#62;\r\n  &#60;v:f eqn=\"sum @0 1 0\"/&#62;\r\n  &#60;v:f eqn=\"sum 0 0 @1\"/&#62;\r\n  &#60;v:f eqn=\"prod @2 1 2\"/&#62;\r\n  &#60;v:f eqn=\"prod @3 21600 pixelWidth\"/&#62;\r\n  &#60;v:f eqn=\"prod @3 21600 pixelHeight\"/&#62;\r\n  &#60;v:f eqn=\"sum @0 0 1\"/&#62;\r\n  &#60;v:f eqn=\"prod @6 1 2\"/&#62;\r\n  &#60;v:f eqn=\"prod @7 21600 pixelWidth\"/&#62;\r\n  &#60;v:f eqn=\"sum @8 21600 0\"/&#62;\r\n  &#60;v:f eqn=\"prod @7 21600 pixelHeight\"/&#62;\r\n  &#60;v:f eqn=\"sum @10 21600 0\"/&#62;\r\n &#60;/v:formulas&#62;\r\n &#60;v:path o:extrusionok=\"f\" gradientshapeok=\"t\" o:connecttype=\"rect\"/&#62;\r\n &#60;o:lock v:ext=\"edit\" aspectratio=\"t\"/&#62;\r\n&#60;/v:shapetype&#62;&#60;v:shape id=\"Imagen_x0020_2\" o:spid=\"_x0000_i1025\" type=\"#_x0000_t75\"\r\n alt=\"\" style=\'width:20in;height:810pt\'&#62;\r\n &#60;v:imagedata src=\"file:///C:/Users/LADY~1.ROJ/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png\"\r\n  o:href=\"cid:image001.png@01DA1D30.04FF5910\"/&#62;\r\n&#60;/v:shape&#62;&#60;![endif]--&#62;&#60;!-- [if !vml]--&#62;&#60;img src=\"file:///C:/Users/LADY~1.ROJ/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg\" width=\"1920\" height=\"1080\"&#62;&#60;!--[endif]--&#62;&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-22 15:55:33','2023-11-22 15:55:33',0,4,0,0),(142,'14f946d7-5dc2-4f02-9330-4675c2e9ff4f',7913,0,'2023-11-22 16:41:23',1069,0,'&#60;p&#62;Buenos días, Se observa que existe un articulo pendiente por gestionar (&#60;span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\"&#62;FA120009)&#60;/span&#62;.&#60;/p&#62;\r\n&#60;p&#62;Por favor validarlo.&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-22 16:41:23','2023-11-22 16:41:23',0,4,0,0),(143,'a3f4a5fe-0579-4466-8ec0-ef48bb0f2a5c',7909,0,'2023-11-22 20:09:40',1069,0,'&#60;p&#62;Buenas tardes,&#60;/p&#62;\r\n&#60;p&#62;Se realiza la revisión, con el fin de validar las licencias.&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-22 20:09:40','2023-11-22 20:09:40',0,4,0,0),(144,'ac8c6f85-3b95-486e-837f-9e68e276423a',7358,0,'2023-11-22 22:12:29',565,0,'&#60;p&#62;Buenas Tardes&#60;/p&#62;\r\n&#60;p&#62;Se crea informe diario de las entregas que se envía a todos los asesores comerciales tanto de MCP como ARINTIA.&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Quedamos atentos a retroalimentaciones.&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-22 22:12:29','2023-11-22 22:12:29',0,4,0,0),(145,'4b9c2bb2-af9c-49ff-813e-7ff46cd9ce41',7939,0,'2023-11-24 15:25:58',1069,0,'&#60;p&#62;Buenos días,&#60;/p&#62;\r\n&#60;p&#62;Se realiza la llamada previa para validar el incidente. Estamos en espera de la nueva comunicación, para revisar directamente desde el aplicativo.&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-24 15:25:58','2023-11-24 15:25:58',0,4,0,0),(146,'24878314-da65-4d30-a79f-957881057e71',7937,0,'2023-11-24 16:40:15',565,0,'&#60;p&#62;Buenos días &#60;/p&#62;\r\n&#60;p&#62;Esta pendiente la retroalimentación por parte de JP.&#60;/p&#62;\r\n&#60;p&#62;psi&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-24 16:40:15','2023-11-24 16:40:15',0,4,0,0),(147,'9a0159b0-9016-492f-8d20-3eac81234455',7972,0,'2023-11-27 15:46:19',1069,0,'&#60;p&#62;Buenos días,&#60;/p&#62;\r\n&#60;p&#62;Se realiza la validación , y al exportarlo desde SAP se genera correctamente, lo que sucede es en el momento de abrirlo, que se debe realizar de forma diferente para que se visualice bien.&#60;/p&#62;',1,0,NULL,NULL,1,1069,0,'2023-11-27 15:46:19','2023-11-27 15:46:19',0,4,0,0),(148,'4c9590f2-6114-4bfa-9fe8-31704fe394ee',7980,0,'2023-11-27 20:07:29',565,0,'&#60;p&#62;Buenas Tardes &#60;/p&#62;\r\n&#60;p&#62;Se notifica a contabilidad para la solicitar la resolución en la DIAN.&#60;/p&#62;\r\n&#60;p&#62;Pendiente Habilitación en la DIAN con Facture&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-27 20:07:29','2023-11-27 20:07:29',0,4,0,0),(149,'ac25c1b2-9a69-4260-963f-e6673f6d0386',7983,0,'2023-11-27 21:16:43',1117,0,'Tarea creada automáticamente',1,600,NULL,NULL,2,0,0,'2023-11-27 21:16:43','2023-11-27 21:16:43',0,1,0,0),(150,'9898156f-92f1-41b7-8868-452bff7c9536',7992,0,'2023-11-28 20:09:06',565,0,'&#60;p&#62;Buenos días&#60;/p&#62;\r\n&#60;p&#62;Se estan verificando el número de licencias - logisticas disponibles para MCP&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-28 20:09:06','2023-11-28 20:09:06',0,4,0,0),(151,'8a45c2cc-09ce-47c5-8239-c17298141d00',8018,0,'2023-11-29 21:30:14',565,0,'&#60;p&#62;Buenas Tardes &#60;/p&#62;\r\n&#60;p&#62;Se programa sesión con Dennis para el jueves 30 de noviembre a las 04:00 pm para entender la necesidad.&#60;/p&#62;\r\n&#60;p&#62;PSI&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-29 21:30:14','2023-11-29 21:30:14',0,4,0,0),(152,'f4076810-afc7-47cf-b327-d2c7f43397c2',7992,0,'2023-11-29 21:44:34',565,0,'&#60;p class=\"MsoNormal\"&#62;Buenos días Andres,&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;Le podemos colocar la única licencia que tiene disponible CARIA Sin embargo por ser usuario de inventarios no debe tener permisos de Producción solamente de inventarios.&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;Por favor, enviar datos completos&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;NOMBRE&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;CELULAR&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;CORREO&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;Quedaría atenta a esa información para crear el usuario&#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62; &#60;/p&#62;\r\n&#60;p class=\"MsoNormal\"&#62;Gracias&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-29 21:44:34','2023-11-29 21:44:34',0,4,0,0),(153,'32eafbc4-85d0-42b6-974b-f09a4f687bfe',8018,0,'2023-11-30 21:45:18',565,0,'&#60;p&#62;Pronto pago descuento financiero &#60;/p&#62;\r\n&#60;p&#62;0-15 dias 2%&#60;/p&#62;\r\n&#60;p&#62;16-30 dias 1.5%&#60;/p&#62;\r\n&#60;p&#62; &#60;/p&#62;\r\n&#60;p&#62;Descuento informativo en Remisiones y Facturas de Techos&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-11-30 21:45:18','2023-11-30 21:45:18',0,4,0,0),(154,'112586f1-2876-4641-8558-055b6c1146b6',8044,0,'2023-12-01 16:17:52',565,0,'&#60;p&#62;Buenos días&#60;/p&#62;\r\n&#60;p&#62;Se solicita a H&#38;amp;CO el layout para implementarlo o ajustarlo a nuestra necesidad.&#60;/p&#62;\r\n&#60;p&#62;PSI&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-12-01 16:17:52','2023-12-01 16:17:52',0,4,0,0),(155,'f82cf2d6-9dd6-40e3-9a9f-f1fc3a6bb0e7',6426,0,'2023-12-01 16:19:10',565,0,'&#60;p&#62;Buenos días&#60;/p&#62;\r\n&#60;p&#62;Se solicita a H&#38;amp;CO el layout para implementarlo o ajustarlo a nuestra necesidad.&#60;/p&#62;\r\n&#60;p&#62;PSI&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-12-01 16:19:10','2023-12-01 16:19:10',0,4,0,0),(156,'f166312b-68c6-4e58-9c05-151b3f047ea1',8044,0,'2023-12-01 16:19:10',565,0,'&#60;p&#62;Buenos días&#60;/p&#62;\r\n&#60;p&#62;Se solicita a H&#38;amp;CO el layout para implementarlo o ajustarlo a nuestra necesidad.&#60;/p&#62;\r\n&#60;p&#62;PSI&#60;/p&#62;',1,0,NULL,NULL,1,565,0,'2023-12-01 16:19:10','2023-12-01 16:19:10',0,4,6426,0);

--
-- Table structure for table `glpi_tickettemplatehiddenfields`
--

CREATE TABLE `glpi_tickettemplatehiddenfields` (
  `id` int unsigned NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int unsigned NOT NULL DEFAULT '0',
  `num` int NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickettemplates_id`,`num`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_tickettemplatehiddenfields`
--


--
-- Table structure for table `glpi_tickettemplatemandatoryfields`
--

CREATE TABLE `glpi_tickettemplatemandatoryfields` (
  `id` int unsigned NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int unsigned NOT NULL DEFAULT '0',
  `num` int NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickettemplates_id`,`num`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_tickettemplatemandatoryfields`
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INSERT INTO `glpi_tickettemplatemandatoryfields` VALUES (1,1,21);

--
-- Table structure for table `glpi_tickettemplatepredefinedfields`
--

CREATE TABLE `glpi_tickettemplatepredefinedfields` (
  `id` int unsigned NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int unsigned NOT NULL DEFAULT '0',
  `num` int NOT NULL DEFAULT '0',
  `value` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `tickettemplates_id` (`tickettemplates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_tickettemplatepredefinedfields`
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--
-- Table structure for table `glpi_tickettemplates`
--

CREATE TABLE `glpi_tickettemplates` (
  `id` int unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `entities_id` int unsigned NOT NULL DEFAULT '0',
  `is_recursive` tinyint(1) NOT NULL DEFAULT '0',
  `comment` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_tickettemplates`
--

INSERT INTO `glpi_tickettemplates` VALUES (1,'Default',0,1,NULL);

--
-- Table structure for table `glpi_ticketvalidations`
--

CREATE TABLE `glpi_ticketvalidations` (
  `id` int unsigned NOT NULL AUTO_INCREMENT,
  `entities_id` int unsigned NOT NULL DEFAULT '0',
  `users_id` int unsigned NOT NULL DEFAULT '0',
  `tickets_id` int unsigned NOT NULL DEFAULT '0',
  `users_id_validate` int unsigned NOT NULL DEFAULT '0',
  `comment_submission` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci,
  `comment_validation` mediumtext CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci,
  `status` int NOT NULL DEFAULT '2',
  `submission_date` timestamp NULL DEFAULT NULL,
  `validation_date` timestamp NULL DEFAULT NULL,
  `timeline_position` tinyint(1) NOT NULL DEFAULT '0',
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
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  KEY `status` (`status`)
) ENGINE=InnoDB AUTO_INCREMENT=6 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_ticketvalidations`
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INSERT INTO `glpi_ticketvalidations` VALUES (1,1,0,371,0,NULL,NULL,2,'2020-06-26 21:01:23',NULL,1),(2,1,368,4669,0,'Buen diia Ing,\r\n\r\nPara su aprobación de acuerdo a esta solicitud.','Importante aclararle al usuario que una vez se desvincule la persona sera ella (Maryue) quien debe informar para la eliminación. ',3,'2022-11-14 23:50:53','2022-11-16 20:12:20',1),(3,21,368,6304,825,'Buenas tardes\r\nPor favor su autorización. ','Las Licencias corporativas no se deben instalar en equipos personales.',4,'2023-07-04 22:06:59','2023-07-04 22:54:30',4),(4,1,368,6628,860,'Buenas tardes Catherine es te caso ya lo puedo cerrar?',NULL,3,'2023-09-02 00:54:35','2023-10-18 22:39:55',4),(5,20,368,7425,860,'Hola Catherine\r\nMe ayudas por favor validando herramienta del usuario en mención ','La asesora hasta donde tengo conocimiento solo tiene una linea de celular \r\n',3,'2023-10-05 21:38:13','2023-10-06 17:40:46',4);

--
-- Table structure for table `glpi_transfers`
--

CREATE TABLE `glpi_transfers` (
  `id` int unsigned NOT NULL AUTO_INCREMENT,
  `name` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `keep_ticket` int NOT NULL DEFAULT '0',
  `keep_networklink` int NOT NULL DEFAULT '0',
  `keep_reservation` int NOT NULL DEFAULT '0',
  `keep_history` int NOT NULL DEFAULT '0',
  `keep_device` int NOT NULL DEFAULT '0',
  `keep_infocom` int NOT NULL DEFAULT '0',
  `keep_dc_monitor` int NOT NULL DEFAULT '0',
  `clean_dc_monitor` int NOT NULL DEFAULT '0',
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) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;

--
-- Dumping data for table `glpi_transfers`
--

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--
-- Table structure for table `glpi_unmanageds`
--

CREATE TABLE `glpi_unmanageds` (
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--
-- Dumping data for table `glpi_unmanageds`
--


--
-- Table structure for table `glpi_usbvendors`
--

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--
-- Dumping data for table `glpi_usbvendors`
--


--
-- Table structure for table `glpi_usercategories`
--

CREATE TABLE `glpi_usercategories` (
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--
-- Dumping data for table `glpi_usercategories`
--

INSERT INTO `glpi_usercategories` VALUES (1,'Directores','','2020-03-18 13:55:22','2020-03-18 13:55:22'),(2,'TIC','','2020-03-18 13:55:25','2020-03-18 13:55:25'),(3,'Usuarios_Estandar','','2020-03-18 13:55:30','2020-03-18 13:55:30'),(4,'VIP','','2020-03-18 13:55:37','2020-03-18 13:55:37');

--
-- Table structure for table `glpi_useremails`
--

CREATE TABLE `glpi_useremails` (
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--
-- Dumping data for table `glpi_useremails`
--

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--
-- Table structure for table `glpi_usertitles`
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--
-- Dumping data for table `glpi_usertitles`
--

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-- Dumping data for table `glpi_wifinetworks`
--

INSERT INTO `glpi_wifinetworks` VALUES (1,0,0,'Wifi_Arintia_143','Wifi_Arintia','infrastructure','@rintiA19*','2020-07-18 13:57:58','2020-07-18 13:57:58'),(2,0,0,'Wifi_Arintia_Medellin','Wifi_Arintia','infrastructure','8110141232-5','2020-08-20 19:37:37','2020-08-20 19:37:37'),(3,0,0,'Wifi_Arintia_Mosquera','Wifi_Arintia','infrastructure','@r1ntiA19*\r\n\r\nWifi_Arintia_Invitado\r\nclave:  Arintiavisitante\r\n','2020-08-20 19:39:56','2020-08-20 19:39:56');


